QUALITY CONTROL DIVISION


Objective

To provide expertise on examinations and verifications of applicants certificates and information to the Secretariat.

Functions of this division are:-

  • Advice the management on matters pertaining to quality assurance and control to applicants to be recruited.
  • Coordinate Orientation and Induction of new Public Service entrants in collaboration with Employers.
  • Coordinate preparation of examinations for job applicants.
  • Liaise with stakeholders on the authenticity of applicants certificates and information.
  • Maintain and update database of interview questions and examinations.
  • Conduct research concerning activities of the Division.

This Division is led by Deputy Secretary and has two Sections as shown hereunder:-

  • Verification Section, and
  • Examination Section

Verification Section

Functions of this section are:-

  • Conduct research concerning the division’s activities.
  • Liaise with various Public Service Institutions concerning the authenticity and legality of interviewees’ certificates.
  • Liaise with Defense and Security Organs (Police, Immigration and Prison) for verifying background of the applicants.
  • Conduct reference check for all job applicants (senior and junior positions).
  • Liaise with GSO on vetting issues when need arise.
  • Advise various authorities (colleges, Institutions, Universities) on security features of their certificates awarded.
  • Advise employers on verification issues.
  • Maintain and manage database of applicants with forged certificates.
  • Maintain and manage database of applicants who have lost their certificates.
  • Initiate initial measures for applicants who have cheated on the process.
  • Verify the qualification of shortlisted applicants as per advertisement.
  • Liaise with employers on conducting induction and orientation course and vetting to the prospective employees placed by PSRS.
  • Prepare reports concerning the section activities.

This section is led by Principal Administrative/Human Resource Officer.

Examination Section

Functions of this section are:-

  • Initiate, plan and advise on new methods of testing candidates.
  • Formulate and review examinations regulations.
  • Prepare interview questions for job applicants.
  • Supervise written, oral and practical interviews.
  • Supervise and conduct marking for written exams.
  • Prepare written and practical examination venues.
  • Maintain and update database for practical and written examinations results.
  • Maintain and update database for written, oral and practical questions.
  • Search and vett credible and qualified Public Servant for marking exams.
  • Search for various professionals to assist PSRS on interview questions preparation.
  • Search for various Professional to assist PSRS to supervise written and practical exams.
  • Deals with complains on issues regarding written and practical interviews.
  • Ensure maximum security of examinations.
  • Provide advisory services to employers concerning examination issues.

This section is led by Principal Education Officer.