Information and Communication Technology

INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION

 

Objective

To transform PSRS manual business processes through provision of ICT solutions for better service delivery.

Functions of the Division

  • Coordinate preparation and implementation of ICT policy, ICT strategic plan, ICT guidelines and procedures in line with National ICT policy
  • Advice PSRS Management on matters pertaining to policies related to ICT and e-Government implementation
  • Design and maintain ICT infrastructure and application systems;
  • Coordinate provision of technical advice and support to PSRS on ICT and data management;
  • Monitor the use of e-Government in PSRS
  • Coordinate development of ICT standards for software and hardware acquisition at PSRS
  • Coordinate development of ICT Enterprise, Application, Network/Technology and Security Architecture;
  • Coordinate training needs assessment on MIS and ICT and prepare capacity building plan
  • Supervise the implementation of risks management pertaining to ICT infrastructure and Management information systems
  • Coordinate maintenance of ICT systems (application and infrastructure)
  • Coordinate collection of graduates information and professionals from higher learning and other institutions
  • Coordinate maintenance of PSRS Wide and Local Area Network

This Division will be led by a Deputy Secretary and will have two Sections as shown hereunder:-

  • ICT Applications Section; and
  • ICT Infrastructure Section.

 ICT Application Section

This Section will perform the following activities:-

  • Design and develop ICT Application Systems;
  • Design, develop, administer  and manage database in PSRS;
  • Collect graduates information and professionals from higher learning and other institutions
  • Maintain and manage PSRS website;
  • Facilitate the use of e-Government in PSRS
  • Maintain relevant software/programme at PSRS ;
  • Provide specifications for procurement and installation for  ICT application systems;
  • Review standard software applications and advise on appropriate options;
  • Undertake ICT Quality Assurance, Application Programming and Life Cycle Management;
  • Prepare training needs assessment on MIS and ICT and capacity building plan
  • Prepare technical and architectural strategies, standards and direction based on exploitation and innovation of evolving technologies and how the business operational processes will benefit from those technologies;
  • Facilitate the performance and assessment of risks management and control pertaining to ICT applications;
  • Provide ICT support to all users and prepare ICT user manuals and monitor their implementation;
  • Provide continuous availability and maintenance of application systems.
  • Carry out troubleshooting for ICT application and provide solutions;

This Section will be led by Principal ICT Officer

 ICT Infrastructure Section

This Section will perform the following activities:-

  • Prepare ICT policy, ICT strategic plan, ICT guidelines and procedures in line with National ICT policy
  • Develop ICT Enterprise, Network/Technology and Security Architecture;
  • Develop long-term strategies relating to servers, data storage and server operating systems;
  • Maintain PSRS Wide and Local Area Network
  • Develop hardware standards for operating systems, servers and peripheral equipments;
  • Maintain ICT assets and inventory
  • Develop recovery strategies to ensure high availability of systems
  • Facilitate the performance and assessment of risks management and control pertaining to ICT infrastructure
  • Carry out troubleshooting for ICT infrastructure and provide solutions;
  • Provide specifications for procurement and installation of  ICT infrastructure facilities;
  • Review ICT infrastructure standards and advice on appropriate options.

This Section will be led by Principal ICT Officer